Phone-In Cosmetic Consultations
COVID-19 has changed how we interact with the world around us. At DeLuca Plastic Surgery we have been taking a carefully crafted approach towards serving our patients and the surrounding community while staying safe.
One of the biggest changes our board-certified surgeons have seen over the last few months is a surge in the demand for virtual phone-in cosmetic consultations. We have always done phone consultations, however, COVID took phone-in cosmetic consultations from a secondary service we offered for out-of-town and out-of-state patients to a mainstay of our daily practice.
What Is a Phone-In Cosmetic Consultation
Patients interested in a phone-in cosmetic consultation should submit the above form with contact info, desired procedure, and upload 3 clear pictures per body area of consult (jpg,png only): 1) front/back view, 2) left side view, 3) right side view. A picture is worth a thousand words, and a good get of photos allows our surgeons to do a specific evaluation of problem areas.
Onced the consult request is received, our staff will call you to schedule your phone-in consultation.
During the virtual phone-in cosmetic consultation, patient pictures are reviewed and a detailed history is taken. A discussion of the pictures and the patient’s goals then ensues. Over the course of a half-hour to an hour, patients gain an appreciation of what we have to offer and what the timing and cost for those procedures may be. Our surgeons personally answer questions and help guide our patients through their surgical choices. Digital, three-dimensional computer simulations are used to help guide your implant choices and help you, our patient, visualize the new you.
These discussions are bolstered by the wealth of information found on our website including articles and videos about the surgeries and procedures we offer, before and after photo galleries of the work of both Dr. William DeLuca and Dr. David Tauber, and 5-Star Reviews from previous patients.
What Happens After A Virtual Phone-In Cosmetic Consultation
Following this phone-in cosmetic consultation, patients are sent a packet of information that includes information about the surgeries or procedures that were discussed, a specific quote for the set of procedures planned for them, and a road map on how to proceed with surgery. Patients are urged to follow us online on Instagram, Facebook, Twitter, YouTube, Tik-Tok, and Snapchat, join our newsletter for more information and specials, and to email us with any follow-up questions.
This phone-in cosmetic consultation process is very similar to our traditional in-person consultation process, however, in the time of COVID-19, this process happens over the phone – without even stepping foot in the office. DeLuca Plastic Surgery is surging ahead into this brave new world, harnessing the power of the internet to deliver compassionate, skilled, and safe care to our patients and the surrounding community.
NEW “Instant” Email Cosmetic Consultations
Can’t wait? For patients interested in a quick “what if?” consultation, we now offer “Instant” Email Consultations performed entirely over email. Get your plastic surgery questions answered, an estimate of typical surgical costs and currently available surgery dates delivered straight to your inbox. No need to wait; no need to schedule. Just snap, click, and submit. Click here to check out more info on “Instant” Email Cosmetic Consultations!
Contact DeLuca Plastic Surgery – Albany, NY
William F. DeLuca, Jr., MD
David M. Tauber, MD
DeLuca Plastic Surgery 5 Ulenski Dr
Albany, NY 12205 fax (518) 724-2445
Monday through Friday: 8am – 5pm
*Office phones switch over to our after-hours system at 4:30pm
**Dr. DeLuca and Dr. Tauber are available 24/7 to answer any questions or concerns his patients may have both before and after their surgery.